How to Report Identity Theft - Reporting
Identity Theft
One of the most frustrating parts about identity theft is
that it usually happens without the victim’s knowledge. Those
who do know that they are at increased risk can take the
necessary steps in order to add a layer of protection, but many
people will not even realize there is a problem until outright
identity theft has happened.
If you were not in time to stop the information
misappropriation from leading to outright identity theft,
immediately follow these four steps recommended by the United
States Federal Government.
First, place a fraud alert on your credit reports. This can
be done by calling any of the “Big Three,“ as they are legally
obligated to advise each other of the problem. It is also
advisable to send a follow up letter confirming their phone
call, as well.
Here is contact information for each of the three major
credit report sources:
- Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241,
Atlanta, GA 30374- 0241
- Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 9532,
Allen, TX 75013
- TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim
Assistance Division, P.O. Box 6790, Fullerton, CA
92834-6790
After placing the fraud alert, obtain copies of your credit
reports. Existing law entitles you to free copies of your
report when a fraud alert is at issue. Review the reports very
carefully, looking for anything that seems inconsistent,
strange or that you do not easily recognise. The nomenclature
used on these reports can sometimes be difficult to understand,
so you should take some time to learn exactly how to “read” the
reports.
Demand correction of any inaccurate information and double
check to make sure your requested changes make it into all
three of the reports. Additionally, you will want to continue
carefully monitoring your reports for at least a year to
eighteen months following the event to make sure nothing else
shows up that is incorrect.
It is also advisable to then check again at the two year
mark.
If a checking account or checkbook was involved in the theft
of identity, you may also want to contact the major check
processing companies. Their names and phone numbers are
provided here:
- CheckRite -- (800) 766-2748
- ChexSystems -- (800) 428-9623 (closed checking
accounts)
- CrossCheck -- (800) 552-1900
- Equifax -- (800) 437-5120
- National Processing Co. (NPC) -- (800) 526-5380
- SCAN -- (800) 262-7771
- TeleCheck -- (800) 710-9898
Secondly, you should close any account you think may have
been inappropriately opened or that was wrongly accessed or
used by the identity theft. You will need to call and talk with
someone from each bank and company, explaining the
situation.
Federal officials recommend following up these account
closure calls with letter sent via certified mail with a return
receipt required. Supply the companies with supporting
documentation, as well as your letter. Keep all of this
material well organized and available for future reference.
After closing your existing accounts, open new ones. When
you do this, be sure you are issued with a different account
number and that you protect them with new and different
passwords and PIN's or Personal Identification numbers. Do not
rely on easily obtainable, or already stolen, information to
generate those numbers and passwords.
If you have discovered that an identity thief misused any of
your accounts, you must immediately dispute all of those
charges. Most companies will provide you with a form you can
use for this purpose.
If the thief opened new accounts using your information,
request fraud dispute forms from the company to invalidate the
account.
Do not take a company’s word via telephone that the matter
has been appropriately resolved. Insist upon a letter clearly
stating that the account is closed and that the fraudulent
charges have been discharged. This will not only give you peace
of mind, it can also serve as evidence you can use if the
account should appear on your credit reports in the future or
if any collection efforts on the account are ever directed
toward you.
Thirdly. you should contact your local law enforcement
agency and notify them of the theft. Identity theft may not be
as obvious as a stolen car or burglarized home, but it is a
very real crime and must be reported. The police report can
also be used to assist you when dealing with creditors and
others as you work to make sure all fraudulent activity
involving your name is not held against you.
Finally, you should let the Federal Trade Commission know
about the incident. By filing a complaint, you will be
providing law enforcement officials with the kind of
information they will need to uncover identity thieves.
You may contact the FTC with a complaint online at
www.consumer.gov/idtheft, via telephone or
by letter.
The Identity theft hotline can be reached toll free at
1-877-ID-THEFT.
Letters can be addressed to:
Identity Theft Clearinghouse
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
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